Prasad shipping policy

Last updated: 19 October 2026

India

• Dispatched within 7 days of the puja; delivery time depends on your pin code and is shown at checkout
• Packed in sealed, food-grade packaging by FSSAI-registered handlers, with the details required on packaged food
• Tracking is shared in the app

Outside India

• Only dry, shelf-stable prasad is sent (for example dry sweets, mishri, elaichi dana, rudraksha or kalava where offered)
• Packed and declared under the destination country’s import rules; we do not send items a country prohibits
• Where a country does not allow the item, you receive the proof pack and a digital prasad card, and the courier element of the price is refunded
• Customs duties, if any, are shown at checkout where known; we do not add hidden charges

Problems

Report damaged or missing prasad within 48 hours of delivery in the app. See the Refund & cancellation policy.