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Privacy notice
Written to meet the Digital Personal Data Protection Act, 2023 and the DPDP Rules, 2025, in plain language.
Last updated: 19 October 2026
1. Who is responsible for your data
INDO CHATS PRIVATE LIMITED (CIN U62012WR2026PTC295588), which operates Aaradhya as its sister company, is the Data Fiduciary for personal data processed through the Aaradhya website and app. Contact for any question about your data: privacy@aaradhyaapp.com.
2. What we collect and why
| Data | Why we use it | Legal basis |
|---|---|---|
| Name, email, phone, country | Your account, booking confirmations and support | Your consent; performing your booking |
| Sankalp details: family names, gotra, occasion | Performing the puja in the right names | Your consent |
| Birth date, time and place | Kundli and muhurat services you request | Your consent, only when you use these services |
| Delivery address | Delivering prasad and store orders | Your consent; performing your order |
| Payment status (not card numbers) | Confirming payment and issuing invoices | Performing your booking; legal obligation (tax records) |
| Messages and forms you send on the website (contact, partner, careers, advertising, newsletter) | Replying to you and handling your request | Your consent, given on each form |
| Device and usage data | Security and, if you agree, improving the service | Strictly necessary; your consent for analytics |
Card and bank details are handled directly by RBI-authorised payment aggregators and are never stored by Aaradhya.
3. Who we share it with
Only what is needed: the temple and priest performing your puja (sankalp details), delivery partners (name, address, phone), payment aggregators (payment), and authorities where the law requires. We never sell personal data and do not share it for third-party advertising.
4. Where it is stored and how long
Personal data — including your account, profile and the forms you send — is stored in India (Mumbai region) with our cloud database processor, encrypted in transit and at rest, and protected so that only you can read your own profile. We keep it while your account is active. If you delete your account we erase your data within 30 days, except records we must keep by law (such as tax invoices), which are kept only for the period the law requires.
5. Your rights
- Access a summary of your data and how it is used
- Correct, complete or update it
- Erase it, and withdraw consent as easily as you gave it
- Nominate a person to exercise your rights in case of death or incapacity
- Raise a grievance with us, and then with the Data Protection Board of India
Use “Profile > Privacy” in the app or email privacy@aaradhyaapp.com. We respond within the time set by the DPDP Rules.
6. Children
Accounts are for adults. Parents may add a child to a Family Dharma Profile or Sanskar Shala; we process a child’s data only with verifiable parental consent, and we do not track children or show them targeted advertising.
7. Security and breaches
We use encryption, access controls and logging. If a personal data breach occurs, we inform affected users and the Data Protection Board as the law requires.
8. Users outside India
If you use Aaradhya from abroad, your data is processed in India under this notice. Where your local law gives you additional rights, we honour them.
9. Changes
We will tell you about material changes before they apply and, where required, ask for fresh consent.