1. Integrity
No bribery, kickbacks or hidden charges. No false claims about rituals, products or outcomes.
2. Respect for devotees
Treat every devotee with courtesy and respect, regardless of caste, gender, region, language or means. No pressure selling, and no fear-based upselling.
3. Fair labour
No child labour or forced labour. Fair pay and safe working conditions for everyone involved in your services and products.
4. Quality and safety
Food items meet FSSAI standards. Products are genuine and of the stated origin. Packaging is safe and tamper-evident.
5. Environment
Reduce plastic where possible, use eco-friendly packaging, and dispose of puja materials respectfully.
6. Data protection
Use devotee information only for the booked service, and keep it confidential.
7. Reporting
Report breaches of this code through the Contact page. Retaliation against anyone who reports in good faith is not tolerated.
Questions about this page? Contact us or write to our Grievance Officer.