Draft for legal review. This policy will be finalised by legal counsel and published with an effective date before bookings open on Aaradhya.
1. Our approach
We respond to valid legal requests from authorised Indian agencies under applicable law, including the Information Technology Act, 2000 and the Bharatiya Nagarik Suraksha Sanhita, 2023. We disclose only what the request legally requires.
2. How to submit a request
Authorities should send requests on official letterhead from an official email address, citing the legal provision, the specific data sought and the account or booking reference. Send requests to legal@aaradhyaapp.com.
3. Emergencies
If there is an imminent risk of death or serious harm, we may disclose limited information without a formal order, as the law permits.
4. Notifying users
Where the law allows, we tell users before disclosing their information so they can seek legal advice.
Questions about this page? Contact us or write to our Grievance Officer.