Draft for legal review. This policy will be finalised by legal counsel and published with an effective date before bookings open on Aaradhya.
1. Why we verify
Verification protects devotees from fraud, makes sure payouts reach the right people, and meets tax and anti-money-laundering obligations.
2. What we collect
- Complete name, display name, and legal name or trade name.
- Registered address (principal address of headquarters and all branches), pick-up address and pincode.
- Phone number and email address.
- PAN, and GSTIN if available.
- Bank account details with account holder name, and a cancelled cheque.
- Authorised signature.
- For priests: identity proof, temple authorisation and a sample puja video.
- For charity partners: registration certificate and 12A/80G status where applicable.
- Signed contract, including the service-level agreement (SLA).
3. How we collect it
Basic details come through the Partner Registration form. Sensitive documents such as PAN, bank details, cheque images and signatures are collected only through a secure onboarding link sent by our team, never by email, WhatsApp or the public website.
4. How we protect it
KYC documents are encrypted, stored in India, and accessible only to the verification and finance teams.
5. How long we keep it
For the duration of the partnership and afterwards for as long as tax and anti-money-laundering law requires, then deleted.
6. Re-verification
We may ask Partners to re-verify when details change, at least once every two years, or if we detect unusual activity.
Questions about this page? Contact us or write to our Grievance Officer.